This
chapter is explaining how to get information from five research methods i.e.
interviews, observations, surveys, correspondence and from the media.
Field
research is another way to collect information and learn about the issue. There are certain situations that predispose the use of this method i.e. to gain a new perspective, if the issue is
considered settled, the line of argument was never presented before and if you
think it would be strengthen by including first hand reports.
When
doing an interview there are many considerations: the interview must be
planned, who to interview, what to ask, how to conduct the interview, how to
record the interview, and lastly analyzing the results. Analysis of the
interview is basically being critical of the source in order to find new
information, ideas and arguments, check for consistency, if points are
relevant, check if the person you interviewed is credible and anything that
would provide context to the issue.
Observation
could be used to get valuable first hand information about an issue.
Observation should be planned. Considerations include what should be observed
and how often, what to look for, and whether or not permission is needed. Again
the results must be analyzed.
Surveys
are useful to answer what or who questions, but not why or how questions.
Surveys also must be planned. Considerations for surveys include whom to
survey, what to ask, how to ask it, whether questions are clear, and how to
distribute the surveys. Analyzing the survey is also important. It is crucial
to keep survey short i.e. under one page, a 60 % response rate is acceptable.
Maintaining confidentiality is important.
Correspondence
is another example of a field research method. It includes textual
communication such as letters, faxes, e-mail and social media. Good manners are
important when doing correspondence. They
can be used from variety of people from eye witnesses to experts.
The
media is a useful source for information. The same principal for this method is
to take notes, request transcripts, record audio or visual, view information
critically and cite the sources.
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